Privacy Policy

1. Information We Collect

When you contact us, submit a room enquiry, or make a booking, we may collect information such as:

• Your name
• Mobile or telephone number
• Email address, where provided
• Check-in and check-out dates
• Number of guests
• Room or accommodation requirements
• Other information you voluntarily provide in connection with your enquiry or booking

We only request information that is reasonably required to respond to your enquiry, manage your booking, or provide related services.

2. How We Use Your Information

The information you provide may be used to:

• Respond to room enquiries and booking requests.
• Process and manage your accommodation booking.
• Contact you regarding your enquiry or stay.
• Send booking confirmations and important updates.
• Provide information related to your requested services.
• Improve our website and customer experience.
• Maintain records related to enquiries and bookings.

We do not use your information for purposes unrelated to your enquiry or booking unless permitted or required by applicable law.

3. Communication

If you contact Niharikaa Bhawan Katra by phone, WhatsApp, email, or through forms available on our website, the information you provide may be used to respond to your request.

Communication through third-party platforms, such as WhatsApp, may also be subject to the privacy policies and terms of those platforms.

4. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve the user experience.

Third-party services used on the website may also use cookies or similar technologies in accordance with their respective policies.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

Our website may contain or use services provided by third parties, such as:

• Google Maps or map services
• Communication services such as WhatsApp
• Website analytics or performance services
• Payment or other service providers, where applicable

These third-party services may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of the relevant third-party services when using their features.

6. Information Protection

We take reasonable measures to protect the personal information provided to us against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Information Sharing

We do not intend to sell or rent your personal information.

Information may be shared with relevant service providers or third parties where reasonably necessary to process your enquiry, booking, payment, communication, or requested service, or where required by applicable law.

8. Data Retention

We may retain information for as long as reasonably necessary to manage enquiries, bookings, customer service, business records, legal obligations, or other legitimate purposes.

The period for which information is retained may vary depending on the nature of the information and the purpose for which it was collected.

9. Your Choices

You may contact us if you have questions about the personal information you have provided to us or if you wish to request clarification regarding its use.

Where applicable, we will consider requests relating to your personal information in accordance with applicable laws and regulations.

10. Children's Privacy

Our website is intended for general use. We do not knowingly request personal information from children for purposes unrelated to providing accommodation services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable requirements.

Any updates will be posted on this page with a revised Last Updated date.

12. Contact Us